• I will call on the day I’m notified of your loved one’s death to explain anything that you are unsure of and to arrange a “meeting” of family, friends and loved ones. Currently (October 2020) this has to take place by phone, Skype, FaceTime or Zoom though it may be possible to meet at a funeral directors’ rooms.
  • This call normally takes place within 24–48 hours. My job is to put you at your ease and to listen as you share stories and memories. 
  • We will discuss music, poetry and any other readings you might want at the ceremony.
  • If anyone is unable to attend, I can call them later to hear their stories.
  • I take your memories and stories and write them into a service to honour your loved one – the key words for me are “dignity, respect and sensitivity” but I will also try to bring in moments of humour where appropriate.
  • I don’t use “templates” to write my services – they’re all written individually.
  • I will let you see my draft in advance so you can ensure that it is accurate and complete. This allows you the chance to make changes at the last moment. I will call before the ceremony to check that all is well. 
  • On the day, I will deliver the ceremony with calm conviction – my aim is that this last ceremony does justice to the life of your loved one.
  • For the duration of the current COVID-19 lockdown, I am developing online funeral ceremonies that can be conducted through Zoom – it isn’t ideal but it may be a way to bring people together at this difficult time
  • I can discuss such options as having the service recorded and I will ensure you receive a copy of the eulogy after the service if required Currently, services are still going ahead (with restricted numbers) but I am also working on ways to conduct funeral ceremonies online.